We were welcomed & greeted by not only the receptionist, but the manager upon our first visit as well! The resolved our need for a repair in a timely manor...& at a fair price. Job well done!
I purchased a 2012 Ford Focus. Drew was very helpful and accommodating. He was knowledgeable and focused on making sure I received excellent customer service. I was very pleased with the follow up service as well. It was an easy car buying experience.
Great job everyone. matt
David and his crew always do a good job for us.
Dave was great to work with, helping prioritize my repair needs. The car was ready on-time and is running great. The downside was the cost, a bit pricey.
Excellent customer service and a reasonable price for the work. My truck drives likes it's brand new. DEFINETLY going back again!!! Nice to find a place you can trust.
Quality work, fair pricing, superior customer service (including several very professional follow-up courtesy calls from Jameson), and a free loaner vehicle. Extensive work needed to be done on my 2008 Chrysler Town and Country in November of 2017 and now she's still running fine. I'm a very satisfied customer and I intend to bring my vehicle back for routine maintenance as well as anything else that comes up in the future.
Very honest..thanks for all your help..drew is 5 stars...
My wife decided to take the vehicle to another place for service because the check engine light was on. They couldn't find the problem so they suggested replacing the computer at a cost of $1200. I brought the vehicle back to Al Huss and they correctly diagnosed the problem and corrected it. These technicians are really good at what they do.
Work was done quickly and handled professionally.
great service from al huss auto
Great service, timely and professional... you usually think your getting put thru the ringer at a mechanics shop. Dave went above and beyond to get my truck done before Christmas break. From being in the service industry my self I will/would recommend anyone to take there vehicle there for clean prompt service at a great value Nick
Timely, polite, fair prices, and close to the estimate. They're always willing to explain exactly what is wrong with your vehicle and exactly what they did to fix it. The fair prices and good customer service is what has and will continue to bring me back.
did a good job and always nice to work with with my car needs
Thanks for the care you have provided for our Honda mini-van. Sherry has driven it since we bought it new in 2006. Your company has been taking excellent care of the car for many years. At 138,000 miles plus it still delivers great value.
Excellent customer service!!
I have been very pleased in dealing with Drew and the staff at your Freedom location, they have been nothing but true professionals.
I appreciate the last minute service and loaner vehicle. Service done well.
mixed experience I would love to give 5 stars, but i cannot PROS: I made an appt for an exhaust leak repair.There was no waiting around, they started on my car as soon as i signed in. The waiting room is nice and clean and I met with Al the owner who is also a nice person. he had his mechanic test drive and then examine the car and gave me an estimate close to $300. But i told him my car had over 200k miles, and it ran fine, but that i may be selling it and therefore wanted to fix it cheaply. I had examined the leak myself at home and found it was a clean break in front of a flange about 4 feet before the muffler . I could see that if i had the flange removed,and then had a splice pipe installed, that should be the cheap. But i dont have a tool to cut out the flange, so that is why i went to see AL. So after AL gave me the $300 estimate, i showed AL an Online printout of the whole exhaust system, and showed him the break near the flange,(he agreed that is where the break was located) and I asked him if he could "just remove the flange and install a splice?" He said yes. So that is what he did , and the car was as quiet as a mouse again. CONS: Before doing any work, the mechanic did a courtesy inspection (good), which included a test drive (dont know why, because it was obvious there was an exhaust leak). So after the test drive and before starting he exhaust repair, the mechanic told AL that i "have a loud knocking in the engine and there was also oil leaks in the engine compartment". I told AL this is completely UNTRUE, that i drive my car every day since 013 and take very good care of it and that there is NOT any engine noise at all, and I do my own oil changes every 3k mile, and park in a garage every day, and have absolutely no drips under my car at all. So in my opinion the mechanic NEEDS TO GET HIS EYES AND EARS CHECKED.BTW AL and i went to the parking lot after the work was done, he started the car and opened the hood, and he said "I dont hear any loud engine noise, i dont know what the mechanic was talking about?"(at that time AL shouldve brought the mechanic to the parking lot to listen to the motor and explain what why he complained about my quiet car !) Then we took it for a test drive (AL drove) and AL said " this car runs and sounds great" So my suggestion is that if you get the same feedback from their mechanic, ask AL to bring you out into the garage immediately and have the inept mechanic to show you exactly what he is complaining about. My other mechanic does exactly that. He will examine the car, then walk me out to the garage while the car is up on the lift, and he will show me what needs fixing. I like it that way. Also the whole job took 2 hours, i think it couldve been done quicker.
Always a great job!
Love the prompt and professional service. Quality work.
everyone is so helpfull. i trust that they will tell me what is wrong that has to be fixed right away. i always have to save money for such things it takes me a few months to do that.
Not the most convenient. Not the cheapest but I leave with confidence that my vehicle is in good shape
David Groenjes (I believe he is the service manager) kept me well informed of the problems and progress of the work that needed to be done on my motorhome. Also took pictures that I am able to submit to the manufacture.
great service, friendly staff. recommended!
Dave did a great job as usual. Very professional. Addressed my immediate concerns (i.e. car wouldn't start) and then demonstarted proactiveness and solid follow-up by talking to me about the potential issues that were identified during my prior trip to Huss Auto. All work was complete within schedule and at a fair price. I have trust and confidence in Al's team. My only issue is how far your facility is from my home...great to see you open a shop in Neenah or Appleton southside!!
Nice service writers.
Excellent service & Very nice & friendlly people to greet you & take care of you. Workmanship is excellent!!
Good People,Good service.
Dave and his crew worked efficient and we're done wel within promised time frame. Final product looks good.
service could not have been better. nice to know i can trust people to check my car over and tell me truth about what has to be fixed right away and anything i can do later as i am on social security and need to know ahead of time to save for those up coming fixes.
The alignment and new tires for my vehicle were accommodated for quickly. I appreciate that it is recognized that my time is a valuable commodity to me.
Damn good job and nice people.
I have been taking my jeep to Al Huss for some time now. This most recent time, my jeep had some major things wrong with it. Al Huss stayed in constant communication with me. One thing we discussed was what I want with the jeep. It's old, so how much to do I want to put into it? I was given price quotes, he offered his professional opinion on things, and we made a plan. As they were working on one issue, they discovered another thing wrong. Al Huss called again, gave new price quotes, and we revamped the plan. I was in full control over what to do with the jeep, with the help of their professional opinion. I didn't want the tires he suggested due to the price, so he found more cost effective ones (against his recommendation), but I wanted to keep the cost of repairs within a certain amount. Once when he called, I didn't understand what he was talking about with one of the parts of the engine, so he took a picture and made a video and sent it to me. Wow! Overall, my experience with Al Huss Auto has always been very positive. They are great communicators, very professional, and easy to work with.
Huss Team was available for diagnostic appointment as set. Friendly and professional service writer was very careful to listen to my concerns and desires and to review what he understood was wanted services and had them in a paragraph for the technician[s]. As a new customer and car, a courtesy safety check was given; as thorough as it was, I was surprised that it did not include a report on brake rotors and pads. I will say that they did test drive it and perhaps proper brake function was a deciding factor in NOT looking deeper. Overall I say that I did get what I paid for in diagnostic information and estimates.
Quality service as always!
I took our Impala to Bergstrom with the dreaded "check engine light" on and got an estimate of $2200.00 for the repair. I came home and called Al Huss's shop. They got me in within an hour, did their inspection, diagnosis the same as Bergstrom's, and the estimate was $1200.00. They gave me a loaner car and I was on my way. Two days later I picked up the Impala, paid the bill which was as quoted and the only thing I didn't get were the Bergstrom chocolate chip cookies.
Great timely, friendly service as always.
We were stranded when our Workhorse P32 motorhome experienced electrical problems and would quit while in motion- a very dangerous situation. Dave assigned Greg, his Workhorse guru, to investigate. Intermittent electrical problems are never easy and are made worse when detailed documentation doesn't exist. They both worked on the problem, sometimes even doing internet research at home, until the problem(s) went away. Finally, we were able to go away also. 1300 miles later, there have been no hiccups and we are home. Hard to find this kind of professionalism today. I always felt that the emphasis was on solving our problem and not on billable time. If these folks worked here in South Carolina, they would certainly get our repeat business. Well done!
Great Job once again
Great work. Thanks.
You guys are great. Very thorough on a simple oil change. I'll send my daughter there. That says a lot!!
Always dependable and fair priced. They accommodate the customer anyway they can. They will continue to have my business.
The customer service as well as the quality of work were great. I would highly recommend this business for any mechanical or body work you may need.
We appreciate the "can do" attitude, friendly service, and promptness! Love doing business locally!
Very quick service.
Outstanding service as always.
We were treated very professionally and were notified about other service/maintenance items that are coming up soon on our vehicle. They also performed the work they said they would and contacted us prior to doing any additional work making sure we knew of the additional costs and verifying we wanted the work completed at the time it was in.
Had my truck in for body shop work due to the damage caused by the storm. Dave worked directly with my insurance company and my truck came back to me looking better than the day I bought it. Dave went above and beyond to make sure that I was completely satisfied.
Courteous, friendly, and timely service as always.
Job was done well and quickly. Very courteous.
Awesome service as always! So pleasent!!
Had a new set of tires put on. Price was very competitive and service was great. They made sure that my vehicles' alignment was good to ensure proper wear of my new tires. They also performed inspections of the vehicles other systems. Several issues were found and they consulted with me on what needed to be addressed now and what we should plan on at a later date. I am very impressed with the thoroughness of the service I received and will recommend Al Huss Auto to anyone in need of service.
Always enjoy going to Al Huss. Great service and they treat their customers right!
I took my expedition in to have the brakes examined. They not only drove me to work,but they also picked me up. I stopped in at 7:30 am (they didn't open until 8:00 but they let me in anyways) and they said they they will fit me in. They took great care of me and the bill was below what I had expected. I have had three very good experiences with these guys. They have been very honest and never tried to tell me I needed to get this and that fixed immediately. They are my new mechanic!
Great Service...Thanks! All 5-Star ratings...
Got me in and out and work done I needed
Got our car in real quick. Fixed what needed to be fixed without adding stuff on.
I have a lot of good things to say about this place but the thing that stands out the most would be that they came to pick up my car while I was at work and fixed it and brought it back before I was done with work. Convenience is very important when you're busy.
Very personable organization. Everyone that I talked to there was very friendly which mad my experience good. No pressure sales at all. Top quality work done at a fair price. Will continue to take both of my vehicles to Al Huss Auto
Good friendly service as usual.
Ready on time at the quoted price. Friendly service as always.
I find that al huss auto really cares about me and my car. they know I am on social security and I need to know that the things that need fixing really need them fix now or if I can save up the money I would need and come back then to get it fixed. that trust is worth very much to me. I know what they fix will be done the right way so I do not have to return for more service. thank you
We have been taking our vehicles to AL Huss Auto for years. The service gets better and better. I can't thank you enough for all of the help, especially when I call last minute and you always make time to fit my schedule. I can't say enough about Dave, Brad and Becky, well and Al too.
Coolant leak correctly diagnosed...like new. Gave a ride to the shop when finished. Thanks
All the staff members treat customers with respect and courtesy. I would recommend their work to anyone who has auto service needs.
Their 25 point inspection process proved to be very valuable. I brought my 2004 Honda Pilot in for an oil change. I found out that my CV axle boots were starting to tear and leak grease. Most other shops would not have discovered this and I would have risked a bad CV joint and possible failure at the wrong time. The CV axles were replaced in no time at a fair price. It's not about being cheap. It's about being good.
Thank you for a great job fixing my truck. It is so nice to know that what they say is going to be done gets done.
I would recommend Al Huss Auto to anyone looking to buy or get service on an existing vehicle.
" stopped " in for brakes. Lisa did an awesome explaining options and followed up on appointment. Al even had a loaner for me while mine was up on the lift. Hoping to see them when I need tires next. Thank you for the great job!
As always friendly, competent, quality and timely service.
Great service and knowledgeable staff. Were willing to work with me and provide transport if requested.
Everyone at the East side location was very helpful and knowledgeable. I highly recommend everyone to try out any of their locations! They set the bar high in comparison to various other local shops; between their inspections, warranty and pure honesty when it comes to their customers' vehicles.
Let's face it, as a single female I think it's important to be cautious when choosing an auto mechanic. For years I had gone to Auto Pros, (which is now Al Huss) a family member referred me. Rick the previous owner basically taught me that owning a vechicle is a privilege sort of like having a healthy body, if you want optimal preformace you have to maintain it properly. Long story short, I was nervous about the take over however, Al Huss himself reassured me that my car and I are in good hands. At a time when loyalty and trust is hard to build in such a competitive industry, I feel safe with Al Huss Auto.
Their service was prompt and efficient. They explained the parts provided and only charged for time actually spent on the job. They even replaced my rear brake lines with superior hoses that should outlive the car. I recommend this service for anyone in need of fair and honest repairs. I know I'll be going back whenever my auto needs work.
Went to Huss Auto for oil change . Forgot to bring in my coupon (was in car), called NEXT day and told them I forgot to give coupon to them at time .Was told its to late and transaction is done sorry . They lost a customer over a $5.00 oil change coupon .
Al called me to resolve a grievance I had written about in my last review. I'm satisfied with the outcome.
The first repair I had done was hundreds of dollars over the estimate and a couple days later than planned on for getting my car back. I understand sometimes things don't go as planned, but Al was not good at returning phone calls and keeping me in the loop as to what was going on with the delays. I found this lack of effort surprising. The second repair I had done was over budget again, but this time it was done in a timely manner. Another issue that was correlated to the second repair resulted in a diagnostic charge that a didn't ask for or authorize. That was highly irritating. All in all the customer service i experienced was subpar in my opinion. On a positive note their work on the car was good and I was satisfied with that.
Jeff and I are always impressed with Huss Auto customer service. We are 100% satisfied every time!
Great job! John is wonderful. Car is tip top shape now. Thank you
Great on time service .
Thank you for your honest and reliable service! You walk the talk.
People were excellent to deal with. Truck is running fine.
My car needed a lot of work and they were very honest with me. I received a loaner car while my car was being fixed so I could continue to go to work and run errands. I really appreciate the time they put into repairing my car but also the time to explain the work that needed to be done. They allowed me to make the decision about what I wanted fixed as the repairs to my vehicle were costly. I never felt pressured into getting my car fixed at Al Huss Auto. I got it fixed there because they were honest and patient with me.
I had my sons car in for bad exhaust. They were very professional, courteous and friendly. They explained what they were going to do and why. Then got it done quicker than they thought. They care about the customers. Thank you Al Huss and your team
Last minute appointment and provided a loaner vehicle. Verified and applied warranty credit per previous services.
Good job folks. Thanks for the maintenance review. Also, the road test after the work was very helpful. Thanks, Matt
I always get excellent service when I go to Al Huss Auto. They are always friendly and willing to answer my questions. I have never left disappointed or unsatisfied with the quality of service I received.
Had two tires replaced and they did an excellent job
Very knowledgeable and thorough. I would recommend them to anybody who needs their car worked on. Not too bad on times either.
They fit me in their busy shedule and were very efficent and very nice to me
Brought our 2014 Toyota Sienna in because it was making a noise when we hit bumps. They changed struts and $800 later...same noise.
Always trust Al Huss for anything wrong with my cars. I value their expertise and ability to give you the best estimate for repairs. Highly Recommended, especially for Subaru Owners.
Very pleased with the complete service. Courteous & helpful staff -- even gave me a ride home.
Extremely helpful, explained all issues and resolved expediently
Quick and accommodated my schedule which I appreciated!
Fast, efficient, informative. I'm a new customer who will come back!
The service my Tahoe received was more than sufficient. Al Huss Auto made sure that I was aware of any repairs that needed my attention before they did any work on the vehicle. Not only that they had all the information at hand as to the cost and what would happen if I didn't have things fixed.
Thanks for fixing my car it is running great
Not sure if I did this correctly. I meant to give you a 5 star rating. You did a wonderful job.
The treatment of myself was Excellent! Did what I asked and even helped me save a few unnecessarily spent dollars! Asked for a bid on installing Fog lights on my new to me truck! They said they'd get a bid together and get back to me! That was just 24 hours ago, so waiting for that! Couldn't be better!
Very pleased with service! Friendly staff and clean efficient office.
I had the water pump go on my Acadia and they were able to get the vehicle in and done in a real short time. Great friendly service!
I am always pleased with the service I receive at Al Huss Auto. They treat me with respect and let me know if there is anything that I need to keep my car running in tip top condition. They are honest and reliable. It is a good business run by good people.
Thanks for the support and discussion on the door problem on the SUV, Dave and Craig. New tires will be next at the end of the month for the Lincoln. Thanks, Matt.
Talking to John makes me feel at ease...I don't ever feel like I am being taken for a ride. I appreciate that you now have a location in Green Bay... I also love that you have your own special spot @ WIR....that is actually got me to thinking of going here for my vehicle needs!
This was the best experience in car repair I have ever had. From the first conversation about what was going on and the offer to diagnose it without a charge for that, (some places charge $50 - $100) . I was in and out in several hours even with new parts that had to be delivered. I feel the cost was very fair, coupled with friendly front of the house service, knowledgeable mechanics, and timely solutions, you will be happy. Thank you Dave ( front desk), Bill Beyer
Great experience, everyone is so nice.
Excellent service, very customer focused.
Very satisfied with the service.
Al Huss car repair shop employees are knowledgeable and friendly, and at a price I could afford. I would recommend Al's shop to my friends and family. Thanks Al Huss for a great job and a great experience. Joe
We have used Al Huss Auto and Truck for the passed four years now. The service has been awesome, and the price of their service is in line with other shops. David the shop manager at freedom is also a top shelf individual as is Al the Owner. The only thing I wished they would of done was move to Appleton.
Service was excellent and professional. I will return.
Great service, on time, cost as stated per estimate. People nice and easy to work with.
great service with a smile!
Best service I've ever received at an auto shop. Super friendly and very professional.
Great service. Good price
Staff was nice. Waiting area was ok. Overall, had a good experience.
John is a great guy to work with...his willingness to go above and beyond will keep us coming back as long as he's around. I've finally found top notch service with no B.S.. So why would I go anywhere else. Thanks John!
Thanks for taking time to meet my needs.
So far the service is good that's why I keep coming back
At Al Huss, everyone there is friendly and welcoming! This was my first time going there for an oil change and after meeting and talking with the staff, I will not be going anywhere else! Thank you!
John and the team were very pleasant. The work was performed quickly and the loaner van really helped us out. Thanks Al Huss Auto
Very good service. Was able to bring my car on on very short notice and had the work done while I waited on site.
I was completely impressed with Huss Auto. They got us in within an hour they looked my truck over. They determined that my belt had a shiny spot in it and that was thie sweaking noise I heard. There were no repairs necessary. They did a complete check of my truck because I was driving to Mexico after I left Green Bay. I would recommend them highly to anyone they are honest and very reasonable. Whenever I'm in Green Bay and I need work on my vehicle I will always go to them.
I've never been disappointed in the service Al Huss provides me. My truck had significant damage to if from a "hit & run", & when I picked it up, it was as though I'd gotten a new truck off a dealership lot. I've been going to Al Huss for many years now, & they've worked on several vehicles I'd owned, & have never been let down with service yet.
Got me in right away.
Timely
Great service. Friendly people!
Friendly professional service. The options of a ride although not used are much appreciated. Work done was both timely and done well. Keep up the good work.
Great customer service!! And quality work was done to get me back on the highway. I would recommend to anybody to go there. Great Job!!
John continues to impress us with his level of knowledge and superior customer service. We've had more than our fair share of vehicle issues lately and like everyone else we hate shelling out the cash for these unforeseen expenses (two vehicles in the shop at the same time). But at least we feel good when we leave knowing that the problems were properly diagnosed and confident that the repairs were done right the first time... We'll keep coming back as long as John is around.
Definitely recommend the service. Great location, convenient hours and up front with work performed and all costs involved.
I was very happy with the service and thought that all of the employees were very nice. I just wish I could have been in and out a little bit faster.
Great service and in a very timely manner
I am giving them 4-1/2 starts because they addressed my vehicle issues quickly and got my truck back to me in a timely manner.
Great guys and gave me a loaner car. They were determined to find the problem and they did!
Great job. Friendly.
excellent
very pleased with the overall experience. john was a good guy to deal with. quote actually came in under to what I paid. thought they were very trustful. will be a repeat customer.
Very nice staff! Great people to work with and took excellent care of my car.
Truck is running good, but wondering if i changed the oil tomorrow if you guys could reset the change the oil warning ?
Very helpful and friendly when my daughter car broke down. The staff was very friendly and we will gladly return in the future.
Very friendly and professional staff. Don't try to cheat you just because you're a woman. Sit down with you and explain every thing to you in understandable English. Have a very comfortable, clean waiting area and they have great coffee too. I was very pleased. And also they tightened a battery terminal, clamp, for me at no extra charge.
They got my truck up and running right away for me. That was awesome. Thanks again.
I am always pleased with the service I receive from Al Huss Auto. The staff are all very nice and knowledgeable. I recommend them and there service 100%.
Fit us in at the last minute before an unexpected trip. Always kind and professional. Fair prices. Good coffee.
Quick, easy, awesome service
Great service and friendly staff!
Wonderful service!
Great friendly service, had the vehicle in for an oil change and while the vehicle was there asked to have something fixed and they called me to tell me what the price was to see if we still wanted to have them do it.
Excellent service!
Job well done in a timely fashion.
I recently had my SUV serviced at Al Huss the service and treatment I received was impeccable. I my vehicle was serviced in a timely manner. They went above and beyond my expectations. Thanks Al and Dave for the great work and service.
Tried them for the first time after having some Thermostat issues and they were very informative and in constant communication as I was out of state while the repairs were taking place. While doing their inspection, they discovered that I was due for an oil change and performed it along with the main repair. Cost was very reasonable and staff (John) was very easy to deal with...would recommend them highly.
great service & friendly employees
Nice job guys ...I'll be back ! gary
Your text here... Great service after putting a lot of money into my truck of our own they were able to figure it out and worked endlessly on it very happy with the service and very fair pricing for the length of time they had it and the labor they put into it definitely will be doing all future maintenance services on the truck there
Great service. David provided clear and thorough information on the work needed. Being offered a loaner car while the work was being done made the experience even better. Thank you!
They were very helpful and prompt with the repairs to our Jeep
This is my second time going to Al Huss Auto. Being new to the area I had asked around for any recommendations fro good mechanics. I was told to go to All Huss because this person only took her cars there. So I went to the one in Freedom and had an oil change, a four wheel alignment, and tires put on. They gave me a loaner car. I felt that they did a good job and were very fair. The second time I went to the one in Green Bay and had an oil change. I was prepared for a list of things that needed to be done like I had received from another place in Ashwaubenon (I took my Durango there for a quick oil change). and of course, when the oil change was done I was called over to go over the inspection. I was told that the passenger from tire was not spinning as freely as they felt it should be. They told me to keep an eye on it to see if it pulls to that side or if I notice that it steers a little different. There was no rush to change the caliper of flexible brake line "just to be safe". That was it. They didn't try to push anything on me. Now I only have experience of two visits, but what I have seen so far has been good. I will go back again to have my Durango scanned due to the ABS and brake light randomly coming on.
I was happy with the time they gave me. The wait wasn't long. I plan on going back.
my husband's truck was leaking oil. I called and talked with Dave and he said they could look at it the next day. That same day they checked it they found that the oil lines were cracked and that was were the oil was leaking. I asked if they could fix it soon and Dave said they could fix it that day. Awesome. He didn't have any loaners so he let me use a car they had out front that was for sale. By 2:30pm that day, Dave called and the truck was ready to be picked up. They were so nice about everything, explained what was wrong, estimated the cost, fixed the problem and I was on my way. Thank you so much!
Al Huss was professional and did a fantastic job. They even double-checked that the broken part in question didn't result in any other system failures, and fixed any remaining repairs as needed. They offered a modest price and an exceptional service. I'll be stopping back for my next car, the one after that, and after that... I miss my old auto shop in my hometown, but Al Huss has been an even better replacement. They are reliable, professional, and thorough. I could, should, would and do recommend. Al Huss is the car shop I needed.
Brought vehicle in for oil pressure sending unit and brake job, issues that were resolved very well. Although; Parking brake worked when I brought vehicle in but not when I picked it up. Check engine light was on when I brought vehicle in, was still on when I picked it up. 25 pt inspection pointed out dirty brake fluid, dirty power steering fluid among other issues, which were never communicated to me nor was anything else on the 25 pt inspection revealed.
Very nice operation. Very friendly Everything done as advertised I will return
Friendly professional service...John was great to work with. Was hoping the cost would be a little less, but the grand opening coupons came in handy.
Great customer service everything was done in a timely matter, I didn't feel pushed or pressured to fix anything else on my vehicle. Price was fantastic I would recommend anyone to go here!
prompt courteous
Very friendly and nice prices. Went for an oil change and it took just under a hour. Could have been quicker.......
It's a 2015, you can hardly get that wrong
Excellent service and great customer care
This was my first time and they made me feel welcome. They were friendly but competent and explained the review of problems found with my car and work that was done. Will be returning to them in the future and recommending them to others.
Al Huss Auto is very friendly and though when working on my car. I like how they come up with options when it comes to solving issues I may have with my vehicle. Being able to drop my car off and take a loaner car makes getting work done so much easier.
THEY ARE ALWAYS THERE WHEN YOU NEED THEM EVEN WHEN THEY ARE CLOSED!!!
Oil change, thorough inspection. Found the noise issue and fixed it at reasonable cost. Thanks , will continue to use your service. And thanks for the ride and back to pick up my repaired car.
Thanks for the great job and the professionalism
Al Huss has always taken great care of me, my hectic schedule, and my autos for years! Trusted and respected. Thank you Al and your entire team. -Bob
Mr Wampler is fantastic!
Loaner car was running and ready to go. Diagnosed problem and contacted me to authorize repairs, vehicle was completed by the end of the day for pickup.
the car ran better after the service.
Was able to work with my schedule
It is a breath of fresh air to work with professionals who care for my vehicle as if I'm family. All of the staff from the experts in the shop to the very personable and friendly office staff treat me with respect and make sure that I am comfortable while waiting, comfortable with what service needs to be completed and comfortable with how maintenance was completed (follow up). I never hesitate to recommend Al Huss. I even keep his business cards in my wallet to share with friends and family.
Got me in last minute and fixed what was needed. Keep up the great work
Great service. Friendly staff.
Very pleasant & friendly & couteous people to deal with along with knowledgeable & friendly service people & technicans. Friendly atmosphere & excellent service. Highly recommend Al Huss Auto!!
I was treated so nice!!! Everything was explained to me and I knew what to do the staff is very friendly and help ful and Michelle is the best at what she does I think a lot of her!!!!!
I am always impressed by their professionalism. And ability to get the job done right the first time!
Great friendly Service.
I appreciate the professional behavior of the office staff, + the detailed information provided by the technicians at the Green Bay location (which is the only 1 I've gone to).
Excellent Service !
Brought a McPherson strut in to have a stubborn cartridge retaining collar removed. They built a special tool just for this purpose and had it off in less than an hour. Very impressed with their staff and facility. I WILL be back!
good job
Thanks for all the help maintaining all of our vehicles!
Al Huss Auto is wonderful. I trust them with all of my automotive needs.
Very happy with the people and the work done on our car
Always friendly, fast, and efficient!
Everyone is always helpful and courteous. We just keep coming back for thorough service and care. Thanks
Treated very well. Would go back.
The nicest most accomdating people!
Friendly service
Service is always quick. Had to have more work done than expected & they did it right away. Also at a cheaper price than quoted. Service is always good.'Odd thing tho-received a gift card for doing a survey. Picked a $25 Kwik Trip & when I went to use it , it only had $7.00 on it.
Absolutely love this place! friendly staff. Fast service and good pricing!
After getting an estimate for repairs to my car the scheduler gave me a time to drop off the car and told me when it would be done. Everything was right on time. The car looked brand new and I am 100% pleased. I like the shop (very clean) and the people working there. I highly recommend them.
We have been customers for more than than ten years. The friendly, courteous and knowledgeable staff, plus consistently good service keeps us coming back. Although they are close to home, we would be willing to drive due to the quality, timely service we have come to associate with Al Huss Auto.
Thank you for your service. I get great service from Al Huss Auto!
Needed help getting new tires before winter. Al and his staff answered all my questions and helped us pick the right tires for our van. Very happy with the service!
As always everyone was great! I will recommend them to everyone! And they have popcorn!
Clean friendly environment, nice waiting area.
They let you know exactly how much it's going to cost prior to working on the vehicle. Great customer service. Honest.
Al has a great crew. Everyone makes the entire experience as easy as possible. I really like the free loner cars when you don't want to wait around. Al is usually working right alongside with his staff making sure the customer is well informed and repairs are completed as quickly as possible. His shop is clean and the wating area is very welcoming with free coffee and snacks. I would recommend Al's to anyone who drives.
As always the service was excellent! All the employees friendly. I never worry about the quality of the work done on my car, it is always top notch.
I was in a difficult spot with my car, major break down and a lot of repairs needed to be done. brought it to a large local dealership & was treated poorly. I made the decision to call Al Huss's and have them do the work instead, describing that I wanted to be involved & updated. the customer service was great which is what I was hoping for. still a tough bullet to bite with such large repairs but I don't think it was any more costly than if I were to have gotten it fixed at the dealership. overall, I would recommend for large repairs.
As usual greeted by Michelle and Dave by name. Service was done promptly and Al stopped out to say hi. Service was done on time and car was clean when completed.
As always helpful and friendly.Informative & not pushy.Will see you all soon. Thanks
Excellent job ! thank you so much
Great place. Honest and fair. Worth the drive out.
I appreciated the professionsal way in which your company handled the repair of my 2005 Caddilac after i had a wreck on 10/9/2015.The car is driving nicely and your repair process worked.Michael Williams
Have been going to Al's for many years now....took a break fir awhile because my vehicles wete great.My return back has not failed me even once.Excellent top notch, professionalism in all they do...& have done for me, currently, as well as the past. That's why I continue to go back. I'm treated fairly, & like family.Thanks Al....& the entire crew for looking out for my best interests & safety .
I was very pleased with the service. The oil change was done in a timely manner and I was well informed.
Al Huss owns and operates a first-class automotive business. He and his employees go the extra mile to provide high quality customer service that includes outstanding workmanship within a positive and friendly environment.
The entire staff was very courteous, cheerful and knowlegeable. 5 STARS for everyone. Great experience!
This place is great. Wonderful customer service. They take the time to explain the problem and never try to up-sell you on anything you don't need. Very reliable and a great company. We've taken two cars there and will continue to do so.
Everyone there is great. They take the time to explain what is going on and don't try to up-sell fixes that don't need to be done. I feel confident taking any vehicle to them.
Your work is always excellent.
They described the problem clearly and fixed it in a timely manner.
I was again very pleased with my visit to Al Huss Auto the people were very friendly!!!I had a oil change and back shocks replaced my car runs perfect and the price was fair cheaper than at a dealer ship were I used to go thank. You Al l will and am now recommend you to every one at work!!!
Huss Auto is the best place I have ever taken my car to. Everyone is so friendly and willing to help in any way! I will recommend them to everyone!
Excellent customer service...would high recommend and return in the future!
Very good service. They were able to fit me in on short notice.
Very detailed thorough inspection. Communicated repairs in detail. Nice job Al Huss Auto!
Always get great, thorough service from Al and his staff!
Your service is great. I don't have to wait forever.
I am clueless about cars but Al Huss and his staff are top notch. No run arounds. Great work and great prices!
As always problem is diagnosed and fixed in a timely manner.
Excellant! Great service with a great smile! It's the place to bring your vehicle!
excellent, as always
Thanks for doing a great job. I appreciated all the detail and professional approach on all the work.
As always excellent service.
I want ny son Mike to bring his van to you for the Aquapel treatment.
always the best...thanks Al. BJ
as usual, fast service, fair price, high quality.
Having car problems is very stressful for me and I was treated very well. My car was fixed in a timely manner and I am pleased.
Great work!
Thank you for getting headlight replaced while I waited. Much appreciated.
I will pay you on Thursday.
I was given a very nice auto to drive while my car was being serviced and was impressed when they had the detailing redone because they weren't satisfied with the job that had been done. Well done.
Good service and very nice!!!
Thanks for staying late that night! Much appreciated. Glad I could save you the effort of the tow and get it there myself, though.
Friendly staff, mechanic took time to explain what and why he recommended what he did.
I can only say good things about your service team! They are very professional in every way and are willing to that something extra to make you feel comfortable. I will recommend your company to everyone I meet.
For a first time customer, I thought it was very important that they did an inspection on the entire vehicle and gave me recommended options for future maintenance and minor items to be fixed.
Always treat me well. Like I am a customer that really matters. That's a good feeling.
super all around!!!!!!
will see you very soon. Deer 1 Suv 0
Go above and beyond to serve you
Aiways the best!!! Thank-you
Very professional service. I had a positive experience and felt I was fairly treated. The problem was properly diagnosed and repaired quickly with high quality components.
Great Service they picked up my car did the repairs very reasonable and then dropped it back off to me at work. Best customer service ever! Phil O
Great as always!:)
After picking up my vehicle, I'm thinking about what is next on my list not listening for odd noises. The confidence I have in Greg's ability to repair my vehicles give me piece of mind. That's huge for me!
Dave was friendly and found the problem in no time at all. Thank you.
I think it is important to me to present in great detail what is going to be done to my car.when I bring it in. I like detailed descriptions, explanations, and expectations. Mike and Dave are so great about explaining what is going to be done and answering all of my "crazy" questions. Great customer service! I can speak from experience that Al goes out of his way to make sure that he did the very best he could with each and every customer. It shows in the lay out of the place, the work that is done, and the staff that he hires. People pay for trust.
SUPER AS ALWAYS!
Hello Al, Thank you for fixing my wife tire. I appreciate you giving me an estimate on the bushing on the Grand Prix. At this time we are going to wait to make the repairs. Thanks again and have an awesome day! Tim
I like you guys so much, that Monday you will be doing brakes and oil change on my daughter's car!!
Only reason not a 5star is that the work on the O2 sensor probably would not have been done had I had a chance to say 'hold off' on it' before it was started. (my understanding). I didn't have a chance to get back to Dave before he had started the O2 sensor and water pump replacement. (again...my understanding of situation).
I had complete faith in your work and went with your recommendations.
Your knowledge of used vehicles is very impressive in that the repairs you have made actually fixed the problem. Where others have tried to address problems, you were successful. I have no doubts about your service department and will most assuredly tell others.
Very nice, very personable, and VERY ACCURATE. It's great to do business with a company we can trust.
You provided us with great service, but I haven't had a chance to price compare. But as far as the service I would recommend you to my friends.
Thanks for taking good care of my car!
The best service anywhere.
Cost a little more than expected, but i trust you !
Very happy with the work you did for us and would come back again. Thank you
Al and his staff always provide their best in service and support. I use them regularly and sometimes need a loaner vehicle. They go out of the way to take care of me. I especially appreciate their honesty when telling me exactly the right choice for repair. They take ownership in my safety. Thanks Al!
Have recommended you in the past.
Very professional ,courteous, comfortable to work with. I felt confident my car was being fixed right the first time. The very nice loaner car made it convenient to drop off and pick up. Thank you very much.
Great prices and very good service.. Thank you for your professionalism and excellent service.
Very quick and always friendly and helpful.
Thank You! Al and his team for going above and beyond to identify a very annoying noise I was hearing. I was in accident and took my car here for repair and body work. As usual you never know what comes up after and yes.... as many of us experience, something else did occur. Took it back in and after some time running usual tests, decided they needed to have me come back for more extensive tests. Told me couple of things it could be but instead of over charging me and doing things that were not necessary, they wanted to be sure. Came back, offered me a rental and after couple of hours into it, Al still was not satisfied. Kept my car for longer and the next day he called excited " they found it". I was not only impressed that Al,and his team took the time above and beyond but that everyone was not going to let my car leave without fixing it. I appreciate the time, effort treating me like family.
I had an excellent experience at Al Huss Auto I have already bragged about him at work so he may have new customers Everyone was so nice I could go on and on it was wonderful
Great support, clean, efficient. I bought a rebuild title vehicle with assurance after Al Huss auto checked it out. Thank you for supporting Relevant Radio.
It was awesome!!! I was very impressed with everyone you certainly could teach Gustmans a thing or two about customer service I felt important and I didn't feel dumb because I'm a girl you know what I mean? I will recommend you highly to other people!!!
We can't say enough good things about Al Huss Auto. The crew there is amazing and always go above and beyond to help us out with any of the 5 vehicles that we have. We have been with Al Huss Auto for years and wouldn't consider going any where else. So here's a big Thank You !
Great service! Both with customer service and with the work being done on our cars! They are thorough and honest! I would recommend them to anyone looking to have work done on their vehicles.
Very happy as always
Happy with the service. They left me use a rental car to do a few close business errands while my vehicle was getting work done. Called me as soon as vehicle was done and it worked out perfect errands done and vehicle done!!!
first time visit. very impressed. will definitely be a return customer. Hard to find trustworthy people in the auto industry now. felt very comfortable.
My wife has been bringing her car to Al Huss for years. I had a recent experience that proves that Al is a man of principle and integrity. He will take care of your vehicle and will make sure that you are satisfied with the experience. His prices are competitive and fair for the work that he is doing. He will let you know everything that is going on and will be completely transparent.
We, my vehicle and I, were treated with excellence.
The whole staff does a great job at making you feel welcome and they do a great job at explaining what needs to be done.
My wife has been bringing her car to Al Huss for years. I had a recent experience that proves that Al is a man of principle and integrity. He will take care of your vehicle and will make sure that you are satisfied with the experience. His prices are competitive and fair for the work that he is doing. He will let you know everything that is going on and will be completely transparent.
The confidence I have in Al Huss is extremely comforting knowing any of our vehicles will be taken great care of.
I was treated like family on my first visit! I will definitely go back!
Al Huss Auto does great work and recommends what should be done with your vehicle as far as safety and keeping your vehicle on the road.
Great customer service! Honest & trustworthy!
Great customer service & fast service
If you are like me and know little about cars and aren't sure about repairs and maintenance, I highly recommend Al Huss Auto for all your repair/maintenance needs. Earlier this week, I was informed that I needed a new transmission. After being empathetic to my emotional reaction to the cost of such repair, Brad found a rebuilt transmission to save me money and gave me a loaner vehicle to use while it was fixed. After a few hours of the car being there, Brad called to say he had some good news and informed me that he didn't think he would have to replace the transmission, that they may have been able to resolve the issue for considerably less. He called today and confirmed that is wasn't the transmission and that they were able to fix it. They also replaced the starter for free, as the starter is under warranty and was also affected by the other issue. I have always found Al Huss Auto to be fair and honest. Brad went above and beyond to diagnose the issue, which could have been easily overlooked. Al Huss Auto displays great compassion and integrity and have been a pleasure to work with. I was thrilled and this experience has made me a customer for life. Thanks So Much!Sarah Dearing!
Outstanding Customer Service is what I experienced recently with Al Huss Auto. I needed my my oil changed and front brakes replaced a couple of weeks ago before going to Madison and Milwaukee for events. Since the service, I noticed a clanking noise randomly when I put the car in reverse or applied the brakes. I called Al last week and told him about the issue and, without hesitation, he sent someone to my place of work to pick up the car and give me a replacement one. He determined that there was rust build-up and a minor gap that caused the occasional movement and clanking sound. He replaced the brakes and filled the gap and fixed the problem. No Charge. The brakes have been working great now.
Attention to detail was great. Things were pointed out that had been over looked by the installation of the trailer hitch through another dealer.All and all a good experience.
Great customer service & fast service
Disappointed! Went in for an alignment on my truck. I was told that I needed a ball joint before I do the alignment, so I didn t get it done. The reason I m disappointed is that every time you get an alignment done a good technician posted on CitySearch
Outstanding Customer Service is what I experienced recently with Al Huss Auto. I needed my my oil changed and front brakes replaced a couple of weeks ago before going to Madison and Milwaukee for events. Since the service, I noticed a clanking noise randomly when I put the car in reverse or applied the brakes. I called Al last week and told him about the issue and, without hesitation, he sent someone to my place of work to pick up the car and give me a replacement one. He determined that there was rust build-up and a minor gap that caused the occasional movement and clanking sound. He replaced the brakes and filled the gap and fixed the problem.No Charge.The brakes have been working great now.
Great service as usual. My wife ran over a nail and the sensor went off on the car. I was at work so she stopped by the shop. Dave took a look and quickly got the car into the shop where the nail was removed and tire fixed. Al Huss Auto to the rescue! Thanks Team Huss!
Great service as usual. My wife ran over a nail and the sensor went off on the car. I was at work so she stopped by the shop. Dave took a look and quickly got the car into the shop where the nail was removed and tire fixed. Al Huss Auto to the rescue! Thanks Team Huss!
Good service and always call to approve repairs before proceeding with work.
Friendly, clean, convenient and helpful. Been a customer for 10 years and hope Al Huss Auto is around for another 10 years!
Al Huss Auto is not your average shop. They are thorough and complete. Their shop is the cleanest around. They will provide a proper inspection and give you then let you know what needs to be serviced. They give you a rating of the seriousness of the problem and let you decide what do to. Al Huss Auto took care of my 2003 Tahoe and it made it to 370,000. It was still running strong when I sold it. Al Huss Auto also kept my Volvo and Saab running great well over 200,000 miles.Al Huss is not the least expensive shop (but much less than any dealership) in town but you get what you pay for and you will get good quality work at a fair price.
Our family has had nearly all of our vehicle maintenance done at Al Huss, since the spring of 2008. My wife and I each put 30K miles each year on our daily drivers, and so we've done it all, several times - tires/batteries/front end work, plus all the basic maintenance stuff - and even an $8K collision repair. Al and his team offer fantastic service, including free loaners and rides home, all while being next-door-neighbor friendly. I have worked in the automotive repair field, and I can tell you this is a top-notch operation, with a real emphasis on getting it right. They keep the customer informed, as to what's going on with their transportation, and what's coming up ahead, as well. We did dealerships for years, save yourself some $, you won't be sorry taking your rig to Al!!
very professional but extremely caring staff. Dependable and honest. pricing is amazing!!
Nice clean shop and very freindly employees. Took care of the issues I had with my car and had me up and running quickly.
I was a customer of Al's for years until I relocated to Des Moines, Iowa. I still haven't found a place as good as Al Huss Auto. I miss the personal attention as well as Al's attention to detail.
Al Huss Auto is not your average shop. They are thorough and complete. Their shop is the cleanest around. They will provide a proper inspection and give you then let you know what needs to be serviced. They give you a rating of the seriousness of the problem and let you decide what do to. Al Huss Auto took care of my 2003 Tahoe and it made it to 370,000. It was still running strong when I sold it. Al Huss Auto also kept my Volvo and Saab running great well over 200,000 miles. Al Huss is not the least expensive shop (but much less than any dealership) in town but you get what you pay for and you will get good quality work at a fair price.
Our family has had nearly all of our vehicle maintenance done at Al Huss, since the spring of 2008. My wife and I each put 30K miles each year on our daily drivers, and so we've done it all, several times - tires/batteries/front end work, plus all the basic maintenance stuff - and even an $8K collision repair. Al and his team offer fantastic service, including free loaners and rides home, all while being next-door-neighbor friendly. I have worked in the automotive repair field, and I can tell you this is a top-notch operation, with a real emphasis on getting it right. They keep the customer informed, as to what's going on with their transportation, and what's coming up ahead, as well. We did dealerships for years, save yourself some $, you won't be sorry taking your rig to Al!!
Friendly, clean, convenient and helpful. Been a customer for 10 years and hope Al Huss Auto is around for another 10 years!
Really great service with very knowledgeable people. They can do virtually anything and they do it right. 5/5 stars for sure.