I have been taking my jeep to Al Huss for some time now. This most recent time, my jeep had some major things wrong with it. Al Huss stayed in constant communication with me. One thing we discussed was what I want with the jeep. It's old, so how much to do I want to put into it? I was given price quotes, he offered his professional opinion on things, and we made a plan. As they were working on one issue, they discovered another thing wrong. Al Huss called again, gave new price quotes, and we revamped the plan. I was in full control over what to do with the jeep, with the help of their professional opinion. I didn't want the tires he suggested due to the price, so he found more cost effective ones (against his recommendation), but I wanted to keep the cost of repairs within a certain amount. Once when he called, I didn't understand what he was talking about with one of the parts of the engine, so he took a picture and made a video and sent it to me. Wow!
Overall, my experience with Al Huss Auto has always been very positive. They are great communicators, very professional, and easy to work with.